Local plumbers backed by a national brand – Met Serve Ltd

 

01737 833888
(Mon-Fri 8-6, Sat 8.30-4)
0800 112120
out of office hours

Met Serve Emergency Plumber area map

Area map – click to enlarge

Met Serve Ltd – trading as Dyno Plumbing

Local plumber fleet of vansMet Serve Ltd is a local business that has been managing Dyno Plumbing operations in Surrey, Sussex, parts of Middlesex and South-West London since 2005. As a specialist emergency plumbing team we are available 24 hours a day, 365 days a year.

With over 35 fully trained and qualified plumbers undertaking various aspects of plumbing ranging from fixing leaking taps to complete installation of bathrooms, we are your complete local plumbing service. Our team of engineers is divided into four areas within our geographical region, so you can be assured that we have a plumber local to you when you need one.

Local plumber logoSafety, honesty and integrity

We believe the only business worth growing is a sustainable business – therefore at the heart of everything we do are three key principles; safety, honesty and integrity. All our Plumbing Engineers are CRB (Criminal Records Bureau) cleared and are qualified to a minimum of NVQ Level 2 standard. In addition, Met Serve continuously hold internal training courses and put our plumbers through external training sessions to ensure they continue to have the confidence and skill to excel in their roles.

Children's Trust Tadworth logoLocal community involvement

As a local plumbers we are also keen to give back to the communities in which we operate. We regularly sponsor and support charity and community events – and as we are based in Tadworth we have a special relationship with a local charity The Children’s Trust in Tadworth.

- DYNO SERVICES -
A NATIONAL SOLUTION DELIVERED BY LOCAL PEOPLE

Dyno plumbing vanA history of local plumbers Met Serve Ltd

Met Serve Ltd was created in September 2005 with a team of 6 plumbing engineers, working from offices in Lower Kingswood in Surrey. We began by managing the Dyno Operations in South London, South-West London, parts of Middlesex and Surrey, taking in major towns such as Twickenham, Kingston and Croydon. In 2008 the business operating region grew to include all of the Guildford postcodes and in 2009 we took control of plumbing operations across all of Sussex.

Met Serve plumbing vanToday Met Serve Ltd operates the Dyno Plumbing functions across South London, Surrey, Sussex (East and West) and parts of Middlesex, with over 30 plumbing engineers and 15 office staff based in Tadworth in Surrey.

But don’t just take our word for it, here are just a few of the many notes of thanks that we have received recently from satisfied customers…

Testimonials

We at Met Serve Ltd are proud of our achievements, customer service and reputation as a local plumbers. But don’t just take our word for it, below are a just few testimonials from happy customers over the past year. Any feedback received is passed onto our team to ensure they are aware of the well-deserved recognition and thanks from our customers.

 

“Your team did a fantastic job in re-routing my water supply, thanks to your and their efforts…this customer has been well pleased with the work done.”

Mr M.A., Haslemere – 16th October 2013

“Your Engineer was polite, efficient and did an excellent job. Please pass my thanks to him. I have given feedback via the automated telephone system and he definitely got a 10 from me.”

Mr G.C., Woking 18th October 2013

“I am sending this email in praise of your Engineer and Dyno Plumbing both of whom did a superb job for us in every way. Thank you all so much.”

Mr M.K., Wimbledon 4th October 2013

“We would like to commend your Engineer who has recently undertaken plumbing work for us. His work has been of the highest quality and he was helpful and courteous throughout the time he spent with us.”

Mr T.B., Hailsham 22nd September 2013

“Today your Engineer came to my home to mend my toilet. He was brilliant. He has a very friendly manner and worked in a very thorough fashion. He made the fix quickly and efficiently and effectively. He then calmly explained to me what he had done in order to solve the problem. He is a skilled and hardworking young man who is a credit to Dyno Plumbing.”

Mrs S.D., South London 17th July 2013

“I would like to say that your Engineer is an excellent member of your staff, his appearance was smart and clean. He is very polite and above all he resolved the problems I had, with the leak under my sink to a satisfactory conclusion.”

Ms V.S., Ewell 31st March 2013

“…a difficult procedure he carried out so well I am well aware of his excellent qualities and given my contract with British Gas I am sure he will be here again and I shall be pleased to see him.” ”

Ms S.D., Sussex 8th March 2013

“I don’t think I have ever seen someone work so hard and so cheerfully. Your Engineer was determined to complete the work to ensure I had hot water and warmth before he left. He achieved this working so hard until about 7pm, even hovering the inevitable mess and leaving everything clean and tidy.”

Miss E.S., East Sussex, 28th February 2013

“I would just like to say how pleased I am with your Engineer. He went to great efforts to sort my plumbing problem. I would like to have him back if I have any further plumbing issues.”

Ms E.B., Weybridge 25th February 2012

“I would just like to say how pleased I am with the service I received this morning from your Engineer. He identified the issue very quickly and in addition he was of a very pleasant disposition.”

Ms A.W., 16th January 2013

“The kindness of your Engineers we shall long remember”

Mr J.G., BN25 12th January 2013

“I would like to take this opportunity to inform you that I was extremely pleased with the service provided by your Engineer. He worked continuously and identified the problem quickly and efficiently. He was courteous and communicated the issues well.”

Mr J.B., KT9 8th January 2013

“All of your Engineers have shown such patience, with a gentlemanly attitude and it has been a pleasure to let them work on my premises.”

Mr A.K., KT20 12th December 2012

“I just wanted to sing the praises of one of your Engineers…He was really helpful, friendly and professional. As far as I am concerned your Engineer is a complete LEGEND!!! Thank you so much.”

Ms M.C., 21st December 2012

“I would like to commend the service of your engineer who delivered an outstanding service at my property today. If this is how you train all of your engineers then Dyno Plumbing can only look forward to bigger and better things. He was very cheerful, friendly and polite and had a very positive attitude. As he worked he explained the exact nature of the problem and how it was to be fixed. He seemed very efficient and was very tidy as he always cleaned up after each task. He even put protective coverings on his boots. This is what I call a professional service. Many many thanks .It is a pleasure to see someone deliver such a service in a day when it would seem that professional standards have been forgotten.”

Mr M.H., SW16 – 21st December 2012


“Thank you for sending your Engineer, who was absolutely excellent!  Thank you for fixing my kitchen and thank you for the professional service.  Well dressed and looking very smart not a hair was out of place!”

Ms J.M., SW18 – 5th December 2012


“I am writing with regard to your Engineer’s visit today and how he dealt with the leaking water pipe problem. He was efficient, polite and helpful and truly an asset to your company. We hadn’t expected our problems to be dealt with straight away and we were completely surprised and delighted to have this water leak mended without any waiting. We thought this job was carried out in a first rate way and wanted you to know how pleased we were”

Mr & Mrs J.S., RH15 – 21st November 2012


“Today we had your Engineer in my house to fix a plumbing problem. I listened to him conversing with my husband. He was polite and very helpful. He was able to complete the job with no damage. If you have more men like him your firm will only get better and better. I would like to say a big thank you to the Engineer and all the team.”
Ms H.H., RH12 – 8th November 2012


“I had one of your Engineers visit my home yesterday. I would like to say what a nice gentleman he was. Very polite and helpful and worked really and was neat and tidy. As I am registered disabled I appreciated this so on a score of excellence I would give him 12/10.”

Ms J.B., GU21 – 23rd October 2012


“I would like it to be known than your Engineer who called today to fix two valves in my water system was courteous, efficient and very pleasant; a credit to your organisation and, based on the visit, I would recommend your company to anyone”

Ms M.H., GU21 – 27th September 2012


“Yesterday your Engineer fitted new kitchen taps at our home. We were so pleased, not only by his terrific workmanship but also his pleasant manner. We were so pleased and wanted to reward him but he firmly although kindly refused to accept any money or even a penguin biscuit or banana!”

Mr & Mrs C.B., SW2 – 24th July 2012


“Your Engineer called here two days ago to repair two dripping taps and I would like to register my complete satisfaction with his courtesy, attitude and workmanship. I served my time in the plumbing and heating trade and, despite my very advanced years, recognise a good tradesman and high standard of work. I have no hesitation in saying his work was excellent and I would certainly score him 10/10″

Mr G.B., BN1 – 4th July 2012


I feel I must write to commend your Engineer who came to sort out a leak under a bath room floor this month. He worked non-stop to repair the leak and then replace everything, even the grouting around the edges. I cannot praise him enough. It was a pleasure to have such a good worker in our flat.”

Mr & Mrs J.F., RH11 – 26th June 2012


“Thank you for the work that was carried out by your Engineer over the last 2 days. He has done a fantastic job in such a small area, the pipework is very impressive. He is certainly a credit to Met Serve Ltd, he kept me informed of what was going on and gave me options for the room that we had not thought about and is very meticulous in his work. You can actually see someone that really enjoys his work.”

Mr S.S., BN – 15th June


“It is so good to know that there is still a local plumbing company out there, like Dyno, who have honest, reliable and efficient engineers working for them.”
Ms M.S., BN24 – 31st May 2012


“I am writing to let you know how impressed we were with the workmanship and way your plumbing engineer carried out the work of replacing our kitchen sink taps. He was very courteous, he had a very cramped space to work in but he did an excellent job and we were delighted with the service.”
Ms Y.W., TW5  – 9th May 2012


“I would just like to say an enormous thank you to everyone who has helped to get our plumbing nightmare sorted… and especially to the Dyno Engineer who has just attended my home. Can I say what a lovely gentleman he was, very approachable, very quiet and collected in his manner, polite and respectful, professional and diligent, and very very helpful and obliging.”
Mr F.C., SW17 – 13th February 2012


“Just to reiterate how delighted I am with the work completed by your Dyno Plumbing Engineer today. I found yesterday from another Dyno Engineer that my water tank needed replacing… your Engineer turned up thismorning and worked like a Trojan, having to remove my door shelves etc  just to get to the tank in never mind replacing it. Also moving the water pipe to make it easier for me to turn on/off. The man is an absolute star… he restored my faith today and I thank him.”
Mrs P.H., SW12 – December 8th 2011


“Your call handler was polite and professional and I was delighted to be called back promptly and given a 2 hour time slot… Your plumber arrived within the allotted time frame, I was really impressed that he put protective covers on his feet, looked presentable and showed me his ID. He provided me with assurances that he could fix the problem, why the problems had occurred and what he would do. Everything was fixed to my satisfaction and he made sure I was happy with the job before he left. I’m really pleased I received such great service form your company today.”
Ms P.A., SW17 – 1st December 2011


“A Dyno Engineer has just completed a tricky plumbing job for my wife and I. Rarely have we encountered such professionalism in 30 years of house-ownership. It was a pleasure to have him in the house. Congratulations to your company for a job well done.”
Mr A.G., TN39 – 30th September 2011


For more information:

Call 01737 833888 (Mon-Fri 8 – 6, Sat 8.30 – 4)
or 0800 112120 (out of office hours)
or send us a message by e-mail.